Privacy policy

Effective Date: November 10, 2026

Sud Masters Mobile Detailing ("Sud Masters," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request services, schedule appointments, or communicate with our business.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number, and service address.

  • Vehicle information, including make, model, year, size, condition, and service requirements.

  • Appointment requests, service history, and customer communications.

  • Billing details, payment status, and transaction records.

  • Website usage information, including device information, IP address, browser type, and cookies.

  • Photographs of vehicles taken for service documentation, quality control, or other authorized purposes.

Payment information may be processed by third-party payment providers. We do not intentionally store complete payment card numbers on our own systems.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide estimates.

  • Schedule, confirm, and complete detailing services.

  • Process payments and maintain business records.

  • Communicate appointment updates and service information.

  • Provide customer support and resolve disputes.

  • Improve our website, services, and customer experience.

  • Prevent fraud and protect our business.

  • Send promotional communications where permitted by law.

3. Third-Party Services

We may use third-party platforms to operate our business, including Shopify for website services, Urable for scheduling and customer management, QuickBooks for accounting, and payment processing providers.

These providers may process personal information as necessary to deliver their services and are subject to their own applicable privacy practices.

We may also use website analytics or advertising services that collect information through cookies or similar technologies.

4. Information Sharing

We do not sell customer contact lists.

We may share information with authorized service providers, contractors, technology platforms, payment processors, and professional advisers when reasonably necessary to operate our business.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising effectiveness.

You may be able to manage cookies through your browser settings or privacy controls available on our website.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and misuse.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

7. Data Retention

We retain customer information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and protect legitimate business interests.

8. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also opt out of promotional communications by following the instructions provided in those communications or contacting us.

Some information may need to be retained for accounting, legal, security, or other legitimate purposes.

9. Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

10. External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Policy Updates

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

12. Contact Information

For privacy questions or requests, please contact:

Sud Masters Mobile Detailing

Website: https://sudmasters.org

Email: info@sudmasters.org

Service Area: Greater St. Louis and surrounding Missouri communities.